We have a customer that purchased some items off our web site and paid for them with a personal credit card via PayPal. He canceled the order the following day and we issued a refund using the refund button on PayPal. The customer is in Holland (EUR) and we sell in GBP. The customer contacted us after receiving the refund to say that he did not get a full refund. He originally paid EUR3,046.50 but only had EUR3,026.26 refunded. My questions are why has this happened? and how do we correct this discrepancy? Thanks.
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