I spent 1 hour with 2 different customer service team from PayPal. They do not know what one touch even means. I had to explain and ask them to look into their HELP. Finally they read the same article. They even sent to me in message center as if they have done a great job. They could not understand that that option in step 3 is not visible and we could not turn it off. Really bad training to their staff . Still no resolution
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