PayPal Community

bb - I've had the same experience! I just completed a transaction, properly, for the first time since Oct. 13. Of course I've heard *nothing* from either ebay or paypal as to this resolution. BUT, it seems to finally be working, again. As to the lost eBay Bucks, again, haven't heard anything, but I guess I'll just have to **bleep** it up and call it a "learning experience.   rnckrnw, who missed out on no less than $4 in eBay Bucks last quarter. ... View more

An addition to my prior note. I did NOT, in fact, use the $1.33. I just got a reminder to use it from eBay. So now I've sent a note to their customer service. Argh! ... View more

You've got me. I read back on the thread and saw that someone had trouble, thinking it had been used, but it hadn't. I confess to lax bookkeeping, so I may well have missed the $1.33 discrepancy, since it was so small. And, to reiterate again, it was only so small because I didn't get credit for so many transactions. <sigh> And also, reading back in the thread, I see it's been almost exactly a month since I talked to PayPal. Yes, there were holidays in there, but. Just sayin'... I've heard nothing.   rnckrnw ... View more

THANK YOU!!!! I'm not the only one experiencing this exact same problem. I did get on the phone with PayPal customer support (eh), and escalated past the first line. I was told that it was being escalated both on PayPal and Ebay. I have heard nothing since. Meanwhile, I was easily able to use the $1.33 Ebay bucks gc I had, but was unable to get God-knows-how-many more bucks last quarter because of this problem. I'm sure Ebay and PayPal could figure out exactly how many dollars I missed out on, but I'm not hopeful that anyone will make this effort. Just from the "service" I've seen on addressing this issue (NOT), I'm ready to ditch 'em entirely. I've been on Ebay under this ID, and another previously, since 1999 and haven't had this kind of irritation. All I can hope for is for some employee to be watching this thread and deciding to act on it!   Highly frustrated, rnckrnw ... View more

I'm replying to my own post, answering a couple of questions. As for whether I'm eligible, when I'm on the item's page, it tells me that if I buy it, I will get $xx in eBay bucks. I did this last quarter and used the eBay bucks I got and it went very smoothly. Now, because of this disconnect between eBay and paypal, my current earning of $1.33 hasn't grown at all, though I continue to buy eligible items. I spent time on Friday, trying to fix this, or at least get acknowledgement that there *IS* a problem. Yes, I know how pointless it is, but I had to try. I did a "live chat" with someone on eBay. "She" sounded canned and got me nowhere, basically pointing at paypal. If anyone reading this is surprised, I'm worried about you. So my next step is calling paypal. The guy wants me to try again in an hour. I say "No, I've been having this problem for months." Then he tries telling me that they're very busy with the holiday. I say, "No, I've been having this problem for months," then ask for escalation. He'll do it, but he assures me that the next guy is going to say the same thing he's told me. Next guy comes on, I 'splain the whole thing. He says he's escalating both on paypal and eBay. We'll see. That was 61 minutes of my life I won't get back. I'm starting to think that no one is capable of fixing something that has only been a problem recently (Oct. 18 is the first date it happened to me), and I've changed NOTHING. <head/desk repeatedly> ... View more