I was also hacked at iTunes on 8/19. I was lucky compared to some people - mine was for 89.99 - it was some Asian application they downloaded. I couldn't even read what it was! Immediately checked my bank & it was still pending. They can't do anything until it actually posts to the account (which it did over the weekend) and then they have some affidavit I have to complete. I immediately changed all my PayPal & iTunes login info, security questions, etc. Also disassociated my iTunes account from PayPal. When I first reported it to iTunes, via a link on the purchases page in my account, they sent a reply to my detailed message describing the problem. However, it was completely unhelpful since the message just explained they were sorry about the problem with my download & described how to re-download it. Nice. I searched around & found another link to iTunes customer service & got back a good reply & they acknowledged they had gotten the chargeback notice from PayPal, but that it would take 5-7 days to be cleared up. The bank says it will take them longer, so I'm holding off on sending back the bank paperwork to see if PayPal reverses it first - I'm hoping this week so I don't overdraft on the account. Had no idea that this was such a problem with iTunes - you'd think they'd send alerts to their account holders to warn them to take additional security precautions or something once they knew accounts were being compromised. I guess that the amount of money they lose through the hacking is still minor compared to what they risk losing by warning people about it & having them close or disable their accounts. Oh, and then this morning I got a phishing email about PayPal, asking for my current account information? Coincidence? I think not. Hopefully they'll just leave my account alone now. Fingers crossed, but it makes me paranoid now.
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