Hello @Nagantaki
Thank you for your post and welcome to the community! Thank you @aj3p for helping in Community Forum. We are sorry to hear that you have received a email notification mentioning that you have to pay to receive money. What you describe receiving is a common ploy that fraudsters use to trick people using email. PayPal will not ask for money to provide services. Any fee is auto deducted by PayPal at the same instant the remainder of the payment is credited to your PayPal account balance.
Kindly avoid clicking any link and do not open or download attached documents in email. Kindly do not call or message on the contact number mentioned in an email. If you have received an email mentioning contact PayPal support team, always reach out to us by logging in to your PayPal account and contact our customer support.
Also, If you receive a suspicious email that is related to PayPal, then always check your resolution centre by log in to your PayPal account. If you didn't find any related details in the resolution centre means it's a fraud. Here's a great Help Center article on How to spot fake, fraudulent, or phishing PayPal emails or websites and What are common scams and how do I spot them?
Hope this information is helpful for you!
Warm Regards,
Shradha
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