Hello @Mj0608,
Thank you for your post and welcome to the community! We are sorry to hear that you have received a email notification mentioning that you may need to pay a fee to upgrade your account to receive a payment. What you describe receiving is a common ploy that fraudsters use to trick people using email.
Whenever you receive this type of notifications and email, then always check your resolution centre by log in to your PayPal account. If you didn't find any related details in the resolution centre means it's a fraud.
Here's a great Help Center article on How to spot fake, fraudulent, or phishing PayPal emails or websites. There's also some information here that may be helpful, and this article as well.
You can also reach out to our customer support team to get an understanding of the possible solution. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page. If your unable to login into your PayPal account do reach us via phone and kindly select "Call us as Guest". I hope that helps! warm Regards,
Shradha
... View more
