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since ‎Sep-27-2024
Country: United States
Type: Business
innowest
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any responsibility for unauthorized transactions

by innowest Contributor in Security and Fraud
‎Sep-27-2024 04:22 PM
‎Sep-27-2024 04:22 PM
Paypal doesn't take responsibility for unauthorized transactions, so I'll stop using it and tell all my clients to stop using it.  There is a company which s called as Envato. They charged an amount that I didn't authorize and the merchant didnt refund the full amount. I contacted PayPal and the bank, and the bank took responsibility and refunded the amount. But now PayPal said the bank charged that amount from us, and wanted to charge it from me. I said, The bank solved the issue, but you asked me to pay you the same amount. It doesnt make any sense. They said you need to solve your problem with the merchant. I said why PayPal doesn't take any responsibility and charges that amount from the merchant. They said you need to pay it and solve your issue with the merchant. After this point, the PayPal lost all my trust. I was using it for this kind of unauthorized charges, but I think they prefer the easy way which s charge the money from the customer.  ... View more
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