Here is my experience: I noticed a similar charge today and do not recall signing up for this VIP service that FitCharm and Nymbus LLC claim I’ve been receiving. I’ve already been charged twice. When I called, the Nymbus Rep initially offered a partial refund for one charge, which I rejected. After requesting to speak with a manager, the Rep later returned to offer a full refund for one month. I declined again, insisting on a refund for both months. After being placed on hold for over 20 minutes, they finally agreed to credit me for all the months I was charged. This experience has been incredibly frustrating and feels like a scam.
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