Hi, I also have this same issue. I need to access statements with a start and end balance, required for documents to send to DWP. As the OP has said, my wife was able to get this with ease but I have no options. I’ve tried calling PayPal, they “helped” but the statement they have sent me is the same as the ones I can access, which isn’t what I need. I have also followed the information you provided and that doesn’t work for me. Thwnks
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