I had a similar experience. I ordered one pack to try, around £12-13. Order went through as 2 lots of 4 packs,over £80. It was a chaotic website with pages constantly opening making offers. As soon as I saw the transactions on on PayPal I went through the cancellation process on the site, within minutes of the order, but was told it had already been processed and was ready for delivery. I messaged PayPal to say I disputed the payments but the came back to me saying the payments had gone through correctly. I tried to do a return and refund but was told only one lot of 4 packs could be returned as I had disputed the other and had initiated a chargeback. I have now initiated a chargeback with my credit card company and am awaiting the result. I haven't returned as it would cost me over £20, and my credit card company told me to inform them the parcel was ready for collection. Their response was they do not have the facility for collection. I went on to Trust Pilot to add my review,only to find that Wellnee had closed down their site. But lo and behold there is a new website with apparently hundreds of positive reviews!!!
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