Can you elaborate on "Merchant cannot process the payment"? This is a virtual terminal so we can take payments over the phone correct? Which means we would be processing the payment. I am getting this same error trying to charge service fees via virtual terminal. These are clients for my business that do not want to deal with the invoices so they authorize me to charge the fees. The virtual terminal is the perfect solution because invoices did not provide that option. Now you are stating we cannot do that either. My client has verified with their bank it is not on their end, i have verified all information is accurate and still there are issues for over a week now. What do you propose as a solution?
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