Hi PayPal community support. I have recently tried buying something from Samsung online store but due to an error, I was not able to buy it. Samsung says my transaction did not go through and there is no record of me paying them. I get this because my attempts (all under the PENDING list) all say: "This is a temporary authorization to make sure your payment method will cover the payment. Your payment method will be charged when Samsung Electronics New Zealand Limited completes your order." or "Your payment method will be charged when Samsung Electronics New Zealand Limited completes your order." I don't want to wait 30 days for PayPal to cancel my pending payment, I want it to be cancelled now so I can try with my credit card or Google Pay. Unfortunately, I couldn't find a direct supportline to PayPal and their Help Desk was extremely unhelpful. (there is no CANCEL button like they suggest) Is there a way to contact PayPal support on this matter or cancel my pending payment at all? Thank you.
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