PayPal Community

Ridox01 · ‎Sep-01-2024

Hello Smiserva, I’m truly sorry to hear about the frustrating experience you’ve had while trying to verify your ID with PayPal. It’s understandable how disheartening this situation must be, especially when you’ve done everything right and still face these challenges. The verification process can sometimes be tricky, especially with IDs that have multiple colors, fonts, and logos. It sounds like you’ve made an incredible effort to resolve this, and I wish there was a way to make it easier for you. I suggest reaching out to PayPal’s customer support directly, either through phone or chat, to explain your situation in detail. Sometimes speaking directly with a representative can help get things sorted out more quickly. You might also ask if there’s an alternative method of verification given your unique circumstances. Here is the PayPal Uk number you can call: [Removed] I hope you find a resolution soon, and I want to wish you a very happy early birthday! Turning 80 is truly something to celebrate, and I hope this issue is behind you well before then. Take care and stay strong, A fellow PayPal community member

Ridox01 · ‎Aug-24-2024

It’s frustrating when your transactions don't go through, especially after adding a new card like your Credit Sesame debit card. There could be a few reasons for this issue: 1. **Insufficient Funds**: PayPal often verifies cards by making a small charge (around $1) to confirm that the card is active and has sufficient funds. If your Credit Sesame card doesn't have enough balance, this could cause the transaction to fail. 2. **Incorrect Information**: Double-check the card details you entered—make sure the card number, expiration date, CVV, and billing address match exactly with the information on file with Credit Sesame. Even a small error can cause issues. 3. **Card Issuer Restrictions**: Some card issuers, including newer services like Credit Sesame, might have restrictions on online transactions or specifically on transactions with PayPal for security reasons. It’s a good idea to contact Credit Sesame to ensure that there are no blocks on your card for PayPal transactions. 4. **Card Type or Region**: PayPal might not accept certain card types, like some prepaid cards or cards from specific regions. Verify that your Credit Sesame card is supported by PayPal. 5. **Card Already Linked**: If this card has already been linked to another PayPal account, it can’t be linked to a new one unless it’s removed from the previous account. 6. **Security Measures**: PayPal’s security system might block transactions if it detects anything unusual, such as adding a new card and trying to make transactions immediately afterward. This might explain why you’re not receiving verification codes. **What You Can Do:** - Verify that all card details are correct and try again. - Ensure your Credit Sesame card has sufficient funds for verification. - Contact Credit Sesame to confirm there are no restrictions or issues with your card. - If possible, try linking a different card to see if the issue persists. - If none of these work, reaching out to PayPal support for further assistance might be necessary—they can provide more specific help regarding your account. I hope this helps! Feel free to ask if you have more question.

Ridox01 · ‎Aug-24-2024

Linking your PayPal account directly to Gumtree isn't required or supported as Gumtree doesn't have a built-in payment system that directly integrates with PayPal. However, you can still use PayPal for transactions with buyers or sellers on Gumtree by manually sending or receiving payments. Here’s how you can use PayPal for your Gumtree transactions: For Buyers: If you're buying something, you can ask the seller if they accept PayPal. If they do, they'll provide you with their PayPal email address. You can then send the payment directly through your PayPal account. For Sellers: If you're selling an item, you can offer PayPal as a payment option. Simply provide the buyer with your PayPal email address so they can send the payment. Important Tips: Always ensure that the transaction is marked as "Goods and Services" to get some level of protection, but remember that Gumtree transactions may not always be covered by PayPal's protection policies. Be cautious with payments and consider meeting in person for larger transactions, using cash if possible.If you need more help, feel free to ask!

Ridox01 · ‎Aug-04-2024

Hi there, There could be several reasons you're finding it difficult to complete your PayPal profile after just creating an account: 1. **Verification Steps**: PayPal often requires users to complete several verification steps, such as confirming your email address, linking a bank account or credit card, and providing additional identification information. 2. **Browser Issues**: Sometimes, browser-related issues like cache, cookies, or outdated browser versions can cause problems. Clearing your browser cache or trying a different browser might help. 3. **Regional Restrictions**: Given that you're in Uganda, there might be specific regional restrictions or requirements that you need to meet to complete your profile. 4. **Technical Glitches**: Occasionally, PayPal's platform might experience technical issues that can affect account setup and profile completion. If you've tried addressing these issues and are still having trouble, it might be helpful to contact PayPal customer support directly for personalized assistance. Best regards, Ridox01

Ridox01 · ‎Aug-04-2024

Hi there, Greetings from Uganda! Unfortunately, PayPal currently only allows users in Uganda to send payments but does not support receiving or withdrawing funds [[❞]](https://www.paypal.com/c2/webapps/mpp/country-worldwide?locale.x=en_C2) [[❞]](https://developer.paypal.com/docs/payouts/standard/reference/country-feature/). This means you won't be able to receive money into your PayPal account from others. To receive funds, you might want to consider alternative payment services that support both sending and receiving money in Uganda. Options like WorldRemit, MoneyGram, or Western Union could be viable alternatives. Best regards, Ridox01

Ridox01 · ‎Aug-04-2024

Hi there, Good afternoon! If you're not seeing the option for MSI (Monthly Installments) when making a purchase, here are a few steps you can try to resolve the issue: 1. Check Eligibility: Ensure that your purchase meets all the eligibility criteria set by both PayPal and the merchant for MSI. Sometimes specific items or categories may not be eligible. 2. Update Your App: Make sure your PayPal app is up to date. Sometimes, updates can fix issues related to payment options. 3. Contact Merchant: Verify with the merchant if they support MSI through PayPal for the items you are purchasing. 4. Contact PayPal Support: If everything seems in order and you're still not seeing the option, reaching out to PayPal customer support can provide you with more detailed assistance and help resolve the issue. Best regards, Ridox01

Ridox01 · ‎Aug-04-2024

Hi there, Zelle payments are typically linked to a bank account or debit card, and unfortunately, you can't directly receive Zelle payments through PayPal. Since you don't have a Zelle-compatible bank account, here are a couple of suggestions: 1. Ask Your Friend to Cancel and Resend: Your friend might be able to cancel the Zelle payment if it hasn't been accepted yet. They could then send the money through Cash App or Chime instead. 2. Open a Zelle-Compatible Account: If you regularly receive Zelle payments, consider opening a bank account that supports Zelle. 3. Contact Zelle Support: Reach out to Zelle customer support to see if there's a way to recover the funds or redirect them to a different account. Best of luck, and don't hesitate to ask more questions if you need further assistance! Best regards, Ridox

Ridox01 · ‎Aug-04-2024

Hi there, PayPal may hold funds for up to 21 days for several reasons, including: 1. New Accounts: If your account is new, PayPal might hold funds until you build up a history of successful transactions. 2. Unusual Activity: If there's something unusual or significant about your recent selling pattern. 3. High-Risk Transactions: If the transaction is deemed high-risk or the buyer has opened a dispute. This is to ensure security for both buyers and sellers. You can check the specific reason for your hold in your account's Resolution Center. If you believe the hold is unjustified, contacting PayPal customer support can provide more personalized assistance. Best regards, Ridox

Ridox01 · ‎Aug-04-2024

Hi there, The PayPal Community can be a helpful resource for sharing experiences and getting advice from other users. However, for issues related to your specific account, such as security issues and the likes, it's best to contact PayPal customer support directly. They have access to your account details and can investigate and resolve the issue more effectively. Best regards, Ridox

Ridox01 · ‎Aug-04-2024

Hi there, It sounds like there might be a discrepancy with your rewards points. I recommend double-checking your account activity and ensuring that no points have been redeemed or expired. If everything seems correct on your end, the next best step would be to contact PayPal customer support directly. They can provide detailed information and help resolve the issue. Make sure to have your latest statement handy when you reach out to them. Best regards, Ridox

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