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since ‎Dec-14-2023
Jrivv96
Jrivv96
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Re: Available Credit on PP Credit Card NOT Reflect...

by Jrivv96 in Products & Services
‎Dec-14-2023 09:11 AM
8 Kudos
‎Dec-14-2023 09:11 AM
8 Kudos
I will say I asked the agent why they do that with large payments, as they are essentially penalizing responsible bill payers... and the agent only told me was "in the card agreements," in which it is  actually not if you look for those the specific details. Also, PayPal Mastercard's customer service are composed of Indian employees, which explains its poor customer service.  ... View more

Re: Available Credit on PP Credit Card NOT Reflect...

by Jrivv96 in Products & Services
‎Dec-14-2023 09:04 AM
13 Kudos
‎Dec-14-2023 09:04 AM
13 Kudos
If this referring to the paypal cashback mastercard, according to the agent I spoke to when I experienced an excessive delay in credit availability after a payment was "accounts under 12 months of age will have available credit placed on hold until Paypal determines your paypal pattern. It is listed in the card agreement terms." Basically, what this means is that if you make a large payment, or multiple payments in succession, the paypal mastercard flags your payment as "suspicious" and hold the available credit for up to 21 days. Now, I checked my paypal mastercard terms and agreement, and no where in the terms does it state it will "hold your payment up to 21 days after" after a certain threshold of payment. The only thing the terms and agreement state is that credit can take up to 5 days, and that credit can be held longer, determined by paypal; it never states how large your payment must be to flagged as suspicious, nor does it state that it held for 21 days. so technically, holding your available credit for 21 days is not stated in the agree, nor does it underline the conditions needed to have a payment held; the terms are ambiguous to **bleep** over customers who make large payments, because paypal wants to prevent the daily use of the card for cashback, as well as deter people from paying their bill in full, so they can accumulate interest on your balance. They do not expect nor want people to pay their balances in full, because they gain no interest from it and expect credit card users to be poor financial circumstances to the point where they cannot pay their bill in full. As mentioned before, there is actually nothing in the card terms and agreements that states how large of payment would to hold, and how long the hold would be. It just states that paypal has a right to "hold available credit." You could legally argue against the vagueness in the terms and agreement since it never really specifies, but it is probably not worth. In summary, do not expect to use this card as your everyday card unless you are over 12 months of opening the account. Synchrony Bank( PayPal's bank) does not want card owners paying their bill in full, and will place holds on your credit for large payments you can: not earn as much cashback, and charge interest to your balance if you decide to not pay in full because you need to/want to use the available credit right away.  ... View more
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