Your response is not helpful. Using "any" of the current contact methods with PayPal send use either "off-shore" or to AI which cannot answer most any question...unless it's about something anybody can figure out. I was in the middle of generating an invoice and got logged out. When I returned, everything I had created was wiped out!!!! At the very least, PayPal needs to "save" before logging out the person. This is a "HORRIBLE" practice and I'm shocked that PayPal has stooped to this level of support! Either I talk to "off-shore" people, or I'm left trying to get AI to understand what I need - which simply doe NOT work! What happened to the quality customer service and support PayPal has always had? I've been with PayPal more than 20 years and at this point, I'm seriously considering abandoning PayPal just because of the few issues I've had in the past month. I also have 4 invoices that were set up for Recurring. But, PayPal never sent any of them! So that particular client is almost as unhappy about the situation as I am. All I get from off-shore is, Oh...technical support is aware of the issue and attempting to fix the problem. This has been going on for MONTHS! My first recurring invoice for this one client was to go out in November 2023! They are supposed to go out every 2 weeks. It's now February 2, 2024. THANKS!
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