Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum will no longer be available starting June 30, 2025. Please note that the forum is now closed for new posts and responses, but previous posts will remain accessible for review until June, 30 2025. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Oct-31-2023
mykstra
mykstra Contributor
Contributor
2
Posts
0
Kudos
0
Solutions
The Return
Ice Breaker
Giving
View all
Latest Contributions by mykstra
  • Topics mykstra has Participated In
  • Latest Contributions by mykstra

Re: Text message not coming through for login

by mykstra Contributor in Managing Account Archives
‎Nov-06-2023 12:29 AM
‎Nov-06-2023 12:29 AM
Info update: Last week, being logged in to PayPal after receiving first SMS confirmation message, was playing on the account and trying to override SMS confirmations sending somehow. Nothing worked, but as bonus - was logged out and got "We couldn't confirm it's you". After confirming my identity at PayPal over the telephone, they couldn't make anything to log me in, and 72 hours waiting period had to be passed. On Saturday 72 hours log-in waiting time has passed, and here we go with the same circus: 1. Log-in together with 1st SMS confirmation: success. 2. Attempt to withdraw any money: 2nd SMS confirmation "sent", which never comes. Not successful. 3. Attempt to change phone number (SMS confirmation "sent"), nothing possible, SMS never comes. Not successful. 4. Basically, I can only ENTER PAYPAL ACCOUNT (there are no ANY account limitations), but I CAN'T DO ANYTHING ELSE.   Remembering good old days, when PayPal was really a good working service... ... View more

Re: Text message not coming through for login

by mykstra Contributor in Managing Account Archives
‎Oct-31-2023 03:27 PM
‎Oct-31-2023 03:27 PM
PayPal's SMS sending service doesn't work well for about 2 months already, probably a bit more. I already switched to another payment service and will continue using PayPal just occasionally, most likely. First PayPal switched their SMS sender service (at least for Lithuania, which is my location) which became very unreliable with time. After a while a classic situation became to look like this: 1. You receive SMS successfully on first log-in to PayPal site. 2. You don't receive SMS when you try to: - withdraw any amount to your bank account - add / change phone number You just don't receive SMS after first one has been sent.   I am not the fan of conspiracy theories, but it's not the first time when it looks like PayPal is avoiding paying funds out of it's account, but accepts new payments with pleasure. Keeping in mind how relatively expensive PayPal service is, that's more than disgusting.   p.s. - trying to solve the problem over the phone, several times the result was "all our agents are currently busy", and the call drops. Shame and sadness, PayPal.   ... View more
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!