I also tried to request a refund from the company (I sent 3 emails to VPN and Lumi), but without receiving any response. To request a refund directly from Paypal, however, I was unable to find a "reason" among those predefined by Paypal: there is no reason such as "I never asked to subscribe to the service and therefore the charge is not due". Which one did you use? Thanks for your help.
... View more
