I opened a Business account. Right after opening, it was instantly put to a permanently limited status for no reason without any explanation. I cannot even close the account or try again. Tried contacting Cutomer Support - after some attempts a nice representative said it was a technical issue, contacted the verification team and they need to re-run verification. I sent the documents asked for - then the rep said some time later that due to an other internal the process needs to start over and I should just wait until the team can sort this out. This was more than a month ago and nothing happened since. I tried asking about an update but no support representative is available to me (probably PayPal ghosts limited users?) and to my emails I only get a quick canned response that essentially says, permanent limitations are permanent... I can't reply to these emails as my replies cannot be sent due to "technical difficulties". At the same time PayPal is sending me messages about exploring the service, creating paylinks, improving my business, etc. I simply don't understand what is happening and why - it's like some surreal novel of Franz Kafka's. 🙂 Never experienced anything like this with a financial institution.
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