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since ‎Jun-20-2023
Neronn
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Re: Unauthorized Transaction with my.com b.v.

by Neronn Contributor in Security and Fraud
‎Jun-21-2023 01:06 PM
‎Jun-21-2023 01:06 PM
I reply to this topic to say the problem was since resolved: it seem that some payments were effectively authorized and others not: but that the case was because of Boosty behaviour and using My.games. I will try to solve this with Boosty! ... View more

Re: Unauthorized Transaction with my.com b.v.

by Neronn Contributor in Security and Fraud
‎Jun-20-2023 03:48 AM
‎Jun-20-2023 03:48 AM
Hello,   I post here for the same problem with My.games. Since the 24th of August 2022, my Paypal account was used without my authorization for "pre-authorized" payement that were ranging from 40 euros to more than 500 and so clearly not a subscription but someone else usage . That's gigantic, and the total is 1k. What's scary however is that I was never notified by Paypal of this payement. Where all others payements are made to my knowledge, and I have each time a mail when money is spend or sent, here... nothing. Not once. It's by pure luck I discovered today the money sent. I cancelled immediatly the "pre-authorized" payement and opened a case but Paypal closed it immediatly, saying it was authorized.   But I never had contact with that enterprise, nor one of their game, and I was never in knowledge of their existence or any of their authorization asking. It's like someone else used my Paypal account for their purchases. How can I get my money back in that case? It is worse I use double authentification and each payement or possible subscription have to be payed with both my computer and phone bank application. I don't know how that could have happened and why I never got any mail of that despite my "billing" mail of the false subscription being my mail. If I did got any notifications at all, I would have remarked immediatly the problem, and cancelled. Now, I am confused and just want my stolen money back. I hope it can be understand. ... View more
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