PayPal Community

UPDATE #2:  All new invoices created are sending without error, and I don't need to make any changes to the "Seller notes".   I do see that the Item description has been decreased to 400 characters, whereas I believe it was previously 1000. ... View more

UPDATE:  Invoice sending or updating was broken earlier today, but as of 4pm US Mountain time I have been able to send all of the previously failed (and saved as draft) invoices I had created - 9 of them.   I did make small updates to the "Seller note to customer" by deleting or adding a couple words, but I'm not sure that was relevant to the fix.   My next test will be to create new invoices and send. ... View more

Only 1 invoice in the last 9 I have tried to send has actually sent correctly.   The other 8 end up saving as drafts, despite the message that the invoice could not be saved.   No amount of changing the content has then allowed me to "Send Update".    I have over 50 invoices to send by end of day tomorrow, so if PayPal does not have this resolved by then, I'll be switching to a different provider. ... View more

Your post indicates the glitch is fixed, so I assume your account is creating new invoices OK?    Of 7 invoices I have attempted to send today, only 1 was successful in sending.   The other 6 all saved as drafts, and cannot be sent or updated. ... View more