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since ‎Apr-21-2023
Country: United States
Type: Personal
Whonosenemore
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Re: TAX ID Hold. Spent an hour on the phone with t...

by TaxID15MinLie Contributor in Security and Fraud Archives
‎Jun-10-2023 03:51 PM
‎Jun-10-2023 03:51 PM
Since May 25th I’ve been begging PayPal nearly daily in calls and emails via their site to release the funds they promised would be released in “15 minutes” after I provided my SSN#. PayPal also stated the funds would be released “in 15-30 minutes”, “in 3 days”, “ immediately”, and “by June 10th”. PayPal has told me their “back office” was resolving their “technical issues” and “don’t worry”, but I need the funds they are holding indefinitely, because our family is dealing with an urgent medical issue and time is of the essence. PayPal reps just apologize and admit that they are in the wrong, but yet they do nothing to release the funds. It’s like being mugged on the street and having the mugger apologize and expect that justifies taking my money from me. Can you tell me the steps you used that got PayPal to perform their responsibilities as a payment platform by returning your money to you? ... View more

Re: Tax ID money hold

by TaxID15MinLie Contributor in Transactions Archives
‎Jun-10-2023 08:59 AM
‎Jun-10-2023 08:59 AM
Same!!! At this point, there are many people that have and continue to have their money held indefinitely by PayPal, and PayPal does not seem to have any intention of releasing the funds to people, nor to act in good faith by honoring their “15 minutes” promises or commitments as stated on their site(s) , so many are left with no other option but to file formal complaints with: Consumer Financial Protection Bureau | https://www.consumerfinance.gov/complaint/ State Departments of Consumer Affairs/Attorney General’s Offices FTC And other local, state and federal agencies. Screenshot all written message between you and PayPal and any notifications or language about the “Tax ID Hold” on the site, in articles and what you see when you login or click on that yellow notification, etc. I screenshot everyday, and have since this issue began to ensure nothing can be disputed, given the slippery nature of the reps that have communicated with me and change the story as often as they can… from technical issue to, telling me not to email , but to call, and when I call telling me to email on the site… It’s a pretty awful customer experience! ... View more
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