I've been using PayPal for nearly a decade now, with no issues - I purchase things using PayPal on a regular basis, including on sites like Patreon, Steam, and others. Out of nowhere, my account was limited on Thursday, with no warnings, no notices, nothing! The only reason I even knew is because I checked my account with the intent of sending somebody payment for a commission (after they'd finished it, too!!!!), and the big red "YOUR ACCOUNT HAS BEEN PERMANENTLY LIMITED. click here to find out more!" banner was at the top of my page. As someone who sends well over $1,000 per month using PayPal over the course of dozens of transactions, and has been for several years, I'm at a loss as to how come I - and a number of other streamers I know, for that matter - have been permanently limited with no email, no warning, or anything to tell us that it happened until we checked our PayPal accounts. If I try to get help through the chatbot on the website, it gets stuck in a feedback loop and refuses to connect me to an actual person that might be able to help, and when I talk to an actual person elsewhere, they state the following: While I understand that you don’t agree with the outcome, this is something that would have been fully reviewed and we would be unable to change. For security, no further information as to why the limitation was placed can be provided since this information is proprietary and its release could impair PayPal's ability to operate the business in a safe and secure manner. Which, quite frankly, I REALLY doubt is the case!! I doubt any actual human has looked at this situation, and claiming that they can't say anything about WHY my account was limited (along with a statement that I'm not allowed to remove my bank or card information from my account anymore, and that I'm NEVER allowed to make a new account), citing SECURITY reasons? I don't buy it! And now I have to find another payment processor similar to PayPal that I can use in order to send payments securely!
... View more