Same maddening problem, $1000 usd eth purchase. I read this string and threw in the towel within 2 hours of signing up for the crypto function. I opted to bail before I tripped some of the really bad things reported in this post, like lockups, repeated KYC recertifications, etc. Transferred back to usd with only $18 loss in fees, all-in, thanks to favorable exchange. Why they keep this function when it's clearly not ready for prime time, especially when you don't need to be waiving red flags for regulators from the crypto testbeds of a fairly conservative payments app, is beyond me.
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