PayPal did the same to me. Despite promising customer protection they didn't do absolutely nothing to protect me from crooks selling fake Citizen watches under false advertising. PayPal made decision in favor of crooks in China. Proof was sent to PayPal, AliExpress and Citizen Canada. Crooks from China removed their web site and now doing business under new name I'm pretty sure. Shame on PayPal because they support crooks from all around the world. I guess that is their way to make business. I tried to appeal but they closed the case. Chat with live person is not available same as on AliExpress therefore there is no help. No difference between PayPal, Aliexpress and China crooks. Will think twice to use PayPal service. This kind of dishonesty Im experiencing forst time for the last 20 years or so. I guess PayPal is not what it used to be.
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