Chat answer.. Hi, thank you for bringing this to our attention and I understand how concerning it is to receive an invoice since you're not expecting to pay for any item or service to this company. Please do not worry as we got you Protected under our Zero-fraud Liability program and we can help you reverse any confirmed unauthorized transactions. It is possible that fraudsters are sending invoices or Money Requests randomly to email addresses, making you believe that it is a real invoice sent by a merchant. Rest assured that you are not liable to pay for the invoice and your account is not hacked. We are currently investigating this activity and I assure you that we will deal with this company accordingly. Your vigilance about this matter is one of the things that helped us in continuously making PayPal a safer environment both for customers and merchants. The good news is that no payment was made using your account for this invoice/Money Request. Please disregard the invoice and do not click "pay" as you are not obliged to pay anything to this company. If you have no further questions, Please do us a favor by selecting "End Conversation" located on the bottom part of the message thread/chat box to mark your concern as Resolved/Addressed.
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