PayPal Community

mzplcg · ‎Aug-13-2010

Setting aside the spoof email issue, I would be interested to know how to use the tracking code to force Paypal to release the funds. Some EBAY users are slow to leave feedback which leaves sellers at the mercy of the 21 day policy. Thanks

mzplcg · ‎Aug-13-2010

Thanks for this. I ended up calling Royal Mail and they are happy to provide the details behind a PO Box in the event of a problem. Also, I discovered their "Special Delivery Next Day" service includes £500 of insurance which would cover me in the event they could not provide the name & address of the person signing. In other words, it appears to be safe as long as you use the details provided by Paypal. I also called Paypal who said I should only ship to verified addresses and all I had to do was prove it was delivered to that address.

mzplcg · ‎Aug-12-2010

HI Can anyone help please? I've just sold an item on EBAY and the buyer paid by PAYPAL. It was over £500 and the confirmed address which Paypal are telling me to ship to has no real name (User's EBAY ID) and also a PO Box address. The Royal Mail have confirmed they will accept it via Special Delivery but that it might not necessarily be the actual buyer who signs for it. Not sure why Paypal allow this kind of thing either. Surely a confirmed address is a real one with a real person's name. I am not comfortable with this so am not shipping until I know for sure. Thanks in advance.

PayPal Community

Re: Contacting PayPal with the Tracking Code

Re: High value item & PO Box address

High value item & PO Box address