PayPal Community

@Liz0925 I admire your optimism, but the fact that they have been saying the same thing for the last 1.5 weeks makes me doubt that anything was actually done.  ... View more

@Cat_116 that's so stupid that they told you that because even I have not been notified about the status of the ticket yet. This is absurd because they keep saying the same thing that the recipient companies have received their funds when clearly they have not. I will be calling back as soon I hear about the status of my ticket from them, and no I will not accept that as a response from them and I suggest you call back and speak to a manager, specifically the one who created that ticket number because she at least was the most understanding agent I have spoken to so far at paypal. I wish I recorded her name.  ... View more

wait what? are they serious?? How does that resolve anything? Apparently, some other user was told my ticket has also been closed out and resolved however I have not yet been notified of it. this is on another level of incompetence.  ... View more

Oh, good catch, I've fixed it on my original comment, thanks for that. Also, I'm glad you reached out to them, hopefully we can get the others on board, and they can finally resolve this thing.  ... View more

So, I just got off a very long phone call with a PayPal supervisor. I essentially mentioned that there are many others with this same issue of payments made on the 27th of Dec have not been credited to the intended financial institutions. They have opened up a ticket with their backend services to further investigate and the supervisor also told me to share my reference number so that whoever else is affected can bring that up with PayPal so that they can see the who else was affected. My reference number is CSTS0026560, so please maybe if we can all just reach out to them and open a ticket, by referencing my ticked reference number then maybe they finally will take a deeper look into this. is there any way we can pin this or have a PayPal employee included in this chat? @PayPal_Olivia @PayPal_Frank @PayPal_Adrian I don't know who these people are, but they have the PayPal logo attached to their usernames.  ... View more

wow actually you might be right. I made the payment around 830pm on the 26th so I guess it does go under the 27th. currently on chat with paypal and again they are reassuring me they sent the payment and the credit card companies indeed received it.... such BS.  ... View more

This is absolutely ridiculous, I have sent payments to capital one, chase, and target on Dec 26th and none of those payments have posted yet. I am getting late fees on all three of those because of this paypal billpay issue. Anyone else still having this problem?? Can someone help?? Chat has been completely useless saying the payments have been sent and wait another business day for them to post, this was 1 week ago and nothing has posted. What can I do? Is there a way to reverse those payments so I can just pay directly through the specific credit card websites? ... View more