Hi! We opened our PP account a while ago in case any of our customers wanted to pay with PP. We used it for the first time yesterday to receive a payment less than $70. It's a virtual service, nothing to ship (we marked it as shipped), and it's on hold. If there was a data scheduled for its release we'd feel somewhat better, but 15 hours later there is still nothing scheduled. Are they really going to hold our money for 21 days??? That chat bot is useless and tells us to go to resolution center because there's something else they need to know about our business, but our resolution center is clear - so what do we do? The help article doesn't clarify anything.
... View more
