Hello everyone ; We have been using Paypal Business account for about 2-3 years. We have not experienced any limitations on our account so far, only onece last year for address confirmation our account was limited a few days. Also we had one dispute , one of Our customers, who sent spam mail , created a dispute record when we shutdown their services , and we refunded him. We have used credit 2 times from Paypal in the last 6 months and completed our payments in 1/6 of the expected time. In summary, while I was bragging about the idea that I could be a premium customer of PayPal and recommending it to my circle, things suddenly changed. Last night I got an e-mail from paypal that my account was limited. I didn't even consider this e-mail at first, I said it was a game made for password theft. However, when I entered my account, I faced the truth: Specifically, the sale of unapproved file-sharing services. As a result, your account has been permanently limited and you won't be able to conduct any further business using PayPal. In the e-mail it says that I can appeal to this desicion ; but on my paypal page it says I have no right to object. Oddly enough, I don't run a file sharing service. I run a datacenter. And my company has ISO sertification all of them internationally accrediated , and this is an ISP . Maybe i am giving service to File Sharing services but i do not have to know what they are doing. Legally it is not my business also . Also i have no knowladge if it is or not. We are just doing our business ... [removed] We provide services in 3 countries and sell services to 22 countries, but none of our business items have a product that is contrary to paypal policies. I even choose Telecommunication and Hosting when meeting my cash needs from paypal finance. My question is, what should we not do under these conditions? gratefull for any help Paypal appeal not availablePaypal appeal not available
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