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Jackanakanory12 · ‎Nov-08-2022

Hi Rachel, As mentioned in my original post, these pre-approved payments do not appear in "Subscriptions". Please see this screenshot of my subscription list. Please also see this redacted screenshot as an example of a payment I have received today from a customer which (I believe) is a "pre-approved payment" with a "Billing Agreement ID". Please let me know how it is possible to cancel this recurring payment on behalf of my customer. Many thanks, James

Jackanakanory12 · ‎Nov-04-2022

Hello, I am wondering how I can cancel a 'billing agreement' on behalf of a customer? I have customers who donate to my business by "subscribing" to me as a creator through ko-fi.com. This creates a "Pre-approved payment" for them. The transactions that I receive from these customers all have a "Billing Agreement ID". I cannot find a way to cancel the pre-approved payment/billing agreement on behalf of my customer. It does not appear in "Subscriptions" (https://www.paypal.com/billing/subscriptions) and it does not appear in Recurring series invoices (https://www.paypal.com/invoice/s/recurring/manage). Is it possible? Thanks, James

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Re: Cancel billing agreement/pre-approved payments...

Cancel billing agreement/pre-approved payments on ...