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since ‎Aug-04-2022
AE_AE
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Re: Reserve

by AE_AE Contributor in Transactions Archives
‎Aug-04-2022 02:05 AM
‎Aug-04-2022 02:05 AM
Well, ill be turning the PayPal option off the site today anyway. I've proceeded down the legal route.  I cannot believe this 80% hold is good for either me as a business owner or the customer. ii did ask PayPal to show me how much interest they had made on my money, as all the other questions from emails i sent i got no reply to that. All I get nothing back but automated resolution responses.  The worst company i have ever had the misfortune to deal with. I went to Stripe who are superb.    ... View more

Re: Reserve

by AE_AE Contributor in Transactions Archives
‎Aug-04-2022 01:36 AM
‎Aug-04-2022 01:36 AM
Hello, they have done the same to me to a very similar amount, how did you resolve it? I am currently speaking with the Financial Ombudsmen, lawyer, legal determent at PayPal, and apparently I am now with Senior management for complaints. I got to that level only by threatening with the Financial Ombudsmen.   I am held at 80% rolling reserve for 4 months now. The last communication i had before the senior management complaint was " the account will be held with a rolling reserve of 80% and this is none negotiable". I swapped to PayPal to help my business grow, not be held to ransom.  If you had a solution to your problem, please please can you tell me how you managed it. PayPal is all automated drivel.  Appreciated in advance. ... View more
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