I bought 2 pairs of shoes from what seemed to be a USA website. Paid £115. Money was taken immediately, not pending. After a few days suspicious that I have not heard anything, no responses from the website or the vendor contact email. Asked Paypal for help - dismissed as ineligible transaction, no buyer protection. What? it was a business I thought I was paying, not a friend. I just don't understand why paypal are not interested in helping me get my money back from someone who clearly is running a fake website. They have closed my case twice with insufficient reason. Please can someone help me make sense of this?
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