@khadeejahadid No need to contact customer services at all. @octabel You can open a paypal dispute for non receipt of item up to 180 days post payment. Click the transaction and use the 'report a problem' link bottom of that details page. More info in the link. https://www.paypal.com/ph/cshelp/article/how-do-i-open-a-dispute-with-a-seller-HELP160
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