My wife just had a similar problem. She switched bank accounts for autopay and it worked the first month. The second month autopay failed, so we made a payment on their website with the same account info and that worked. Next month autopay failed again so we made another payment with the same account and that worked. Now they closed her account, and say that it is our problem and there is no way they can reopen the account. We are in dispute. This is troubling.
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