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There is no known security in cell phone usage. I'm not kidding, you are suggesting the WORST KNOWN FORM OF SECURITY WE HAVE IN THE I.T. INDUSTRY. Why would you switch from something known to be secure, to the WORST KNOWN SYSTEM. It is a direct breach of your user policy. You can not force people in to third party negotiations nor contracts to access funds they already in to the account under different user requirements. They did not accept nor ask for the change and you are now demanding people buy a cell phone to access the funds they already put in the account. That is direct fraud and was called fraud by the supreme courts in America. It is straight up insane that you are doing this. Your help line workers suggest using someone else's cell phone when the issue of not owning one comes up. Great security. Lets tie the phone app on the phone itself to the security of transaction. THAT IS THE OPPOSITE OF SECURE. ... View more

Yes I am dealing with this disgusting practice right now. It is fraud and I hope someone has the funds to take them to court over it. It is right in their user agreement that the extension of contract o third parties are no obligatory to the negotiation of contract nor account usage. Yet here they have people telling you to pay for a cell phone in order to access your account. They never asked if you wanted this nor if you could comply. they simply locked down your account and demand that you pay for a tracking and tracing service in order to access your own funds. They achieved this through an email with subjective notes stating non response is considered acceptance of the contract extension details. It does not hold in any court on earth and never has. They are committing what courts already ruled is blatant fraud. You are being presented that your money is safe and you have access to it. They are trying to force you in to a third party contract with a cell phone carrier despite cell phones being the number one security threat in IT management. All this to access that account you put funds in to and they have artificially shut down at a later time to force socialist credit score compliance with cell phones. ... View more

WHY? It has ABSOLUTELY NOTHING TO DO WITH SECURITY. When I called your phone help line, they suggested that I use someone else's cell phone to do this process and then disable the number. No wait its a trick... it does not allow you to disable it so now I have SOMEONE ELSE'S NUMBER AS MY CELL PHONE TO VERIFY SECURITY. Cell phones are constantly stolen and the number one hacked source for financial access. You just chose the absolute WORST form of security known in the industry. This has been marked as the worst form for over a decade. I work in IT security. Absolutely NOBODY suggested this to you in IT or you need to fire your entire IT team. This is a way to track and trace while you subject us to socialist credit score systems. Its disgusting garbage. Stop lying. It has LESS security now than before. We write thorough and fully published pieces about this going over the issues due to the LACK OF SECURITY CAUSED BY CELL PHONES ... View more