PayPal Community

We aren't allowed to post phone numbers here. ... View more

I find it reprehensible that Paypal can arbitrarily bring in the requirement to have a mobile phone to log in and effectively cancel users who don't own such a phone and just keep their money with no recourse. I called Paypal's Costumer Service number and after a long conversation the agent told me they had no way to close my account or send me my money. I've had a Paypal account for 20+ years but no more. Shame on Paypal.  ... View more

I wasted about two hours calling Paypal and trying to find a way for them to close my account (because I don't own a mobile phone) and send me my money. No success. Luckily I only have a small balance on my Paypal account (around $30) which I guess Paypal gets to keep. I feel ripped off. I won't use Paypal again even if I eventually get a mobile phone. ... View more

I'm also blocked from accessing my Paypal account because I do not own a mobile phone. I called Paypal's Customer Service Number and "Yen" said there was nothing they could do to access my money. She said they couldn't send me a cheque or post it to my Visa card. Luckily it's only $27 Canadian but I feel ripped off. Paypal should have an alternate way of allowing one to log in to their account, either by emailing a code number (like the system used here on Community Help) or allowing me to enter my landline number to log in. Shame on Paypal! ... View more

Thanks kernowlass. I will call Paypal on Monday and close my account. Luckily, there's only about $30 in there at the moment. I have no intention of purchasing a mobile phone just to please Paypal. It's sort of like stores which no longer accept cash. Best response to them: Go around and fill you shopping cart high with diverse items then walk out. ... View more