I ordered the Lucky Love Wind chime. In their add it said MONEY BACK Guarantee. The chimes were not put together and looked like a cheap version of what was pictured on their website. I reached out to the company 3 times explaining my issue and requesting a refund. The response was the same each time Not possible and the item was as advertised. I even sent them a picture they suggested I give it to someone who would like it. Problem is that this was ordered as a gift and the workmanship was not what I would give. I have had to contact my creditcard company and they will handle the dispute that PayPal should have done. Why do they allow these companies to continue to do business with their customers. I probably won't be using Paypal in the future.
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