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since ‎May-31-2022
hippy_ade
hippy_ade Contributor
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Re: Unauthorised Automatic Payment from an unknown...

by hippy_ade Contributor in Security and Fraud Archives
‎Aug-14-2022 04:34 AM
‎Aug-14-2022 04:34 AM
So we worked out that it was Fashion Guru - so we contacted them but there is a contact us in PayPal also https://www.paypal.com/de/smarthelp/contact-us ... View more

Re: Unauthorised Automatic Payment from an unknown...

by hippy_ade Contributor in Security and Fraud Archives
‎Jun-10-2022 03:14 AM
‎Jun-10-2022 03:14 AM
Yes, it was also Fashion Guru for us   After emailing them, they responded quite quickly and we did get our money back ... View more

Re: Unauthorised Automatic Payment from an unknown...

by hippy_ade Contributor in Security and Fraud Archives
‎Jun-09-2022 11:23 PM
4 Kudos
‎Jun-09-2022 11:23 PM
4 Kudos
Do you have the same pattern ? First .99c then a larger amount ?   First thing you should do is to go to your subscriptions and remove any subscriptions you dont recognise.   Then think back to any "only .99c" offers you did.  ... View more

Re: Unauthorised Automatic Payment from an unknown...

by hippy_ade Contributor in Security and Fraud Archives
‎Jun-06-2022 01:30 AM
3 Kudos
‎Jun-06-2022 01:30 AM
3 Kudos
So first there was a 0.99c charge, then some days later the bigger charge.    There was a new subscription in PayPal - so you should cancel that subscription right away. The we tried to think of what it could have been and we remembered paying .99c for a demo of something, we didnt know we were being signed up for a subscription. So we wrote to the company (who seem to use a service provided by mobapps) and told them that we didnt want this subscription and they send up a refund   You could theoretically email mobapps and give them the reference number but we didnt get any response from them  ... View more

Re: Unauthorised Automatic Payment from an unknown...

by hippy_ade Contributor in Security and Fraud Archives
‎Jun-01-2022 04:39 AM
‎Jun-01-2022 04:39 AM
Thanks for the update, we finally worked it out also. A company offering a 0.99 "trial subscription" - and then upgrading to a full sub a few days later ! ... View more

Re: Unauthorised Automatic Payment from an unknown...

by hippy_ade Contributor in Security and Fraud Archives
‎May-31-2022 11:30 AM
2 Kudos
‎May-31-2022 11:30 AM
2 Kudos
My wife also had this - same amount taken without consent MobApps seem to be some scammers I guess 😞   How did you work out it was ebay? ... View more
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