Hi there @ipopon,
Thank you for posting in the PayPal Community Forum.
It sounds like you may have an outstanding request for information or an account limitation.
To view any account limitations, please visit your PayPal Resolution Center and select 'Go To Account Limitations'. Otherwise, please see: https://www.paypal.com/smarthelp/article/faq734 to ensure you have verified your PayPal account.
I hope this helps and have a lovely day!
Rebecca.
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