Last week I just noticed a Paypal transaction from my bank statement that I had paid a company for a purchase of “digital product 1”. I don't recall I made that transaction, and don’t know what that “digital product 1” was. Thus, I contacted the seller via email to request info about what I had bought from them. I emailed them twice, but they never respond. Plus, I've never received any notifications about that purchase from any online shopping platforms and no shipping info or tracking number regarding that purchase has ever sent to me. I suspect that is an unauthorized transaction, then reported to Paypal and requested a refund. However, Paypal replied that they've completed a review of the unauthorized activity case, and we’ve determined there was no unauthorized use. They said that transaction was consistent with your PayPal payment history. That is nonsense. The seller doesn’t respond! The seller didn’t notify me when the item was shipped! No estimated arrival date! No tracking numbers! Tell me what it is if that’s not a scam! And, in Paypal’s reply, it wrote some hollow boilerplate like “For more information about these cases, log in to your PayPal account and go to the Resolution Centre.” , because after I logged in to the Resolution Centre, disappointingly there was no further details for my info at all. Paypal DIDN’T protect me!
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