I wanted to close my account because Paypal started pestering me with they need more info for my account otherwise I wouldnt be able to transfer or deposit money after 2nd Jan 2022. I decided to close my account.
It turns out I couldnt close my account or remove my bank account until i had removed all the linked account from my Paypal. i couldnt find these but after a few messages back and forth they advised
I have active billing agreements on my account so you can not remove the bank account until you cancel the billing agreements associated with this account. So, kindly follow the below steps to remove the billing agreements and remove the bank account so after that you will be able to close your account.
Click Settings at the top of the page.
Click Payments.
Click Manage automatic payments.
Select the merchant's name or email address.
Click Cancel.
Click Cancel Automatic Payments.
Click Done.
I did this and deleted about five existing financial links and then removed the two DD entries for Paypal on my bank account so Paypal were unable to take money for eBay transactions or me make a transfer directly to Paypal account
I then tried to remove my bank account from Paypal (Still didn't work) and then close account (still didn't work). More **bleep** and **bleep** to paypal and I get this message
Dear BB UK,
Thank you for contacting PayPal regarding closing your account. There must be no completed transactions sent or received in the past 180 days. In order to close the account. However, I see recent transactions on your account. In this case, I request you to contact our phone specialist and check if can be close from there end.
Our customer support telephone line is [removed] (freephone from UK landline and mobile. Rates from overseas landlines and mobiles may vary). We're open from 8am to 10pm Monday to Friday, from 8am to 9pm on Saturday and from 9am to 9pm on Sunday.
I'm sorry to have you call but please be assured that I'm guiding you with the right department where you can have your concern answered.
I hope this email helps you. Message us to get the answers related to your PayPal account.
I havent called Paypal yet but I know i am going to get **bleep** about. they are **bleep** useless !!!
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