Hi @abbybeths,
I'm sorry to hear that you're having issues with your account. If you are being asked to submit a photo ID, it needs to be a government issued ID. Unfortunately, a high school student ID would not work. You can learn more about what documentation is needed by visiting the link here. If you need additional assistance, I suggest contacting our Customer Support by clicking 'Contact' at the bottom of any PayPal website page to view available options. You can also reach out by sending us a private message on Facebook or a direct message on Twitter.
I hope this helps!
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