PayPal Community

Hi @Jukoper,   Welcome to the PayPal community! It seems that you are concerned about the payment hold. I assumed that you might have received a good or service payment, which is why your fund might be on hold. Here's how you can release your funds. In the future, to make this process easier, please make sure that you are a verified seller. I hope this information helps you.    Thank you!   - Mujahid ... View more

Hi @mother814    Welcome to PayPal community!    I understand your uneasiness, it seems that you are referring to limitation on your account. Limitations can be placed on accounts time to time based on recent activities on an account. Please review this link to resolve limitation. If a transaction is placed using PayPal and a refund is issued, it usually goes back to original funding source regardless of the account being limited or not. Here is some information on how refund works and it's timeframes. I hope this information is helpful. - Mujahid ... View more

Hi @juliet3770 ,   Welcome to PayPal community. I'm sorry to hear your son is running into some issues with a recent limitation on his account. I would recommend ask the account holder to resolve the limitations in the account by following this link.   I hope this information helps you.   - Mujahid  ... View more

Hi @Marry_Nguyen    Welcome to the PayPal community! I understand that you are unable to verify your debit. Since we already sent the verification email a month ago, the card is still added to the PayPal account. I recommend you please click on "Help & Contact" by scrolling down this page, so that we can assist you accordingly.    Good luck! Mujahid ... View more

Hi @LilKiddo    I understand that you have received an email about updated information. Please be advised that we might send emails time to time to update information, you can learn more about the email here. It's possible that you might have received a phishing email you can learn more about identifying phishing email.    I hope this information helps you. Should you have any further queries, please let us know. ~ Mujahid   ... View more

Hi @JoseX007 ,   I understand that you are facing trouble while adding your email address. You might be redirected to contact us if there's any security check placed on your account, which can happen from time to time. In this case, we usually recommend that our customers contact us. You can find our contact information by clicking "Help and Contact" at the bottom of this page.    I hope this information is useful.    Mujahid ... View more

Hi @temp20211130a  I understand that you have made a guest purchase, which is why you are unable to locate the transaction on your PayPal account. To initiate a dispute for guest transactions, customers are required to create a PayPal account, link the same card used at the time of purchase, and update their name as used while purchasing. Once this is done, please contact us to assist you in raising the dispute. You can find our contact information by clicking "Help and Contact" at the bottom of this page.  I hope this information helps.  Mujahid ... View more

Hi @Tinalava    I understand that you want to know about the international transfers. Yes, you can make international payment. Also, before sending the payment, double-check that the receiver is able to accept international payments. Please see this link for a list of countries where PayPal is accepted. I hope this information is useful!    Mujahid ... View more

Hi @happymeerkat  I understand that you have received an email regarding a limitation and possible unauthorized account access.  Limitations can happen from time to time and for various reasons. The resolution center may have steps for you to resolve. Also, if there's any unusual activity, you can report it here. Please review this information and see what needs to be done.    I hope this information helps!   Mujahid ... View more