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since ‎Sep-08-2021
Tamutc12
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incorrect item-Scam suspected

by Tamutc12 Contributor in Disputes and Limitations Archives
‎Sep-08-2021 04:24 AM
‎Sep-08-2021 04:24 AM
I ordered a wig and the company sent a wig that was not anything like the one advertised. When I contacted them about it, they wanted to offer me a $9 refund for a wig that cost me $48. I informed them that I wanted a full refund because the wig was nothing like the one I ordered and it was their mistake and false advertisement. They offered a full refund if I returned the horrible wig knowing that the postage would be $20-25. Which would mean it was costing me. I feel that they should pay for the return postage and give me my full refund. I escalated my claim with Pay Pal. The resolution was the same that I had already refused from the company! Pay the postage to return the wig. The postage costing more than half of what the wig cost! Ridiculous! These companies do this because they know that no one is going to pay that kind of postage to return the item. I am disgusted that Pay Pal did fell for this and did not demand they pay postage and give me my refund. I will be reporting this company to the Better Business Bureau. ... View more
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