PayPal Community

Well at least something arrived. I had nothing except lack of support from Paypal. ... View more

I did file a dispute. The company advised Paypal that the item had been delivered (a downright lie) at which point Paypal couldn't be bothered to look any further and closed the case refusing to take it any further. Tracking information provided was false (5 weeks to reach Edinburgh) Goodness knows why they picked on Edinburgh for a delivery to South Wales - obviously geography was not on their false agenda. Despite repeated requests for courier details and proof of delivery, nothing further has been received. Paypal closed the case following a blatant falsehood instead of looking into servicing their longstanding customers genuine complaint.  against a known scam company. No confidence in Paypal any more.   ... View more

What a pity that Paypal doesn't support it's customers. I was sent obviously spurious tracking information and opened a case. Because Joyui told Paypal it had been delivered (after supposedly 6 weeks in transit !!!) even though it was obviously false information, Paypal closed the case declining refund. Not the level of support you would expect from a so-called top company. Especially as I have been a Paypal customer for a very very long time. I am now looking for another payment body to use instead of Paypal as I just don't trust them anymore. Any suggestions. ... View more

If you open a Paypal case, Joyui tell them that the item has been delivered (lies) and Paypal just close the case. ... View more

This is a fraudulent company. They provide false tracking information. When you open a Paypal case they tell Paypal that the item has been delivered so that Paypal refuse the claim. ... View more