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since ‎Aug-29-2021
Country: United Kingdom
Type: Personal
KirstinVG
KirstinVG Contributor
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Re: Can i redirect a payment to another email belo...

by KirstinVG Contributor in Payments Archives
‎Sep-04-2021 09:26 AM
‎Sep-04-2021 09:26 AM
Yes it was a friend/family and yes it says SENT. Could there be a problem that he joined the email address to his princpal email paypal account after i sent the payment. I originally got a note saying it would be returned to me in 30 days if not collected. Now it says sent (since he linked the accounts) but apparently he got a note saying ‘sorry that transaction no monger exists’. Going round in circles. Is there no one at paypal who can clarify what /where the money is i sent?! ... View more

Re: Can i redirect a payment to another email belo...

by KirstinVG Contributor in Payments Archives
‎Sep-04-2021 03:21 AM
‎Sep-04-2021 03:21 AM
Hi and thank you for the message. This is very odd. It is marked on my recent activity as 'money sent'.  however the recipient is saying that he has not received it because the email is not linked to paypal. His gmail account is linked to paypal - we followed the advice of the first person on the messaging platform who replied saying link the not receiving email to the email on the account - which he did - but got this message ' we are sorry but that transaction no longer exists. ...' and a big ! So i don't know where to go from here. My account says - sent. His account says ' transaction no longer exists' I have definitely sent it to the email that he uses. What should i do?   ... View more

Can i redirect a payment to another email belongin...

by KirstinVG Contributor in Payments Archives
‎Aug-29-2021 10:23 AM
‎Aug-29-2021 10:23 AM
Hi - I have sent an payment but used an email that is not linked to an account. the payment is pending. Can I redirect the payment to the correct email that is linked to the paypall account? or cancel the payment as the owner is not going to set up an account. please advise ... View more
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