Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum will no longer be available starting June 30, 2025. Please note that the forum is now closed for new posts and responses, but previous posts will remain accessible for review until June, 30 2025. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Aug-25-2021
Country: United Kingdom
Type: Personal
DarXyde
DarXyde Contributor
Contributor
2
Posts
1
Kudos
0
Solutions
Liked
Ice Breaker
The Return
New Look
Active
View all
Latest Contributions by DarXyde
  • Topics DarXyde has Participated In
  • Latest Contributions by DarXyde

Re: Does PayPal want to discontinue customers that...

by DarXyde Contributor in My Account Archives
‎Aug-26-2021 02:25 AM
1 Kudo
‎Aug-26-2021 02:25 AM
1 Kudo
No ofense @kernowlass , but your suggestion still involves the customer giving its phone number to PayPal, which is what the OP tries to avoid? ... View more

PSD2 verification everytime I use the app

by DarXyde Contributor in My Account Archives
‎Aug-25-2021 05:07 AM
‎Aug-25-2021 05:07 AM
Hello everyone.   I understand that with the introduction of PSD2 a verification is required "from time to time". That's understandable and acceptable.   However in my case, I'm being asked for the SMS verification every single time after I access the app (even if only switch back and forth to another app).   I've managed to temporarely solve this (for 1-2 days?) by re-installing the app, but it just slipped back into asking for the verification every single time.   Not only this is a massive annoyance for accessing the app, but also it does nothing to protect a payment done online? If I try to make a payment online (or simply login into the account in a browser), I get a request to approve the action on my device where the YES/NO appears before asking for authentication... so PayPal is happy for me to approve a payment without authenticating, yet can't access the app without this verification.... ARGGGG !!!!   So the question is, what should I do in order to stop this verification being requested EVERY TIME (I repeat, "sometimes" is acceptable!).   EDIT: forgot to mention the device I'm using is a Samsung S10+, and it's been the same device for the last 3 years or so... going from being able to access PayPal by just scanning my fingerprint (easy and clean), to scanning fingerprint + SMS verification each time. Same goes for accessing the website on a PC in a browswer (Google Chrome if it matters...), the only difference being that I need to press YES in the app to approve it (a step which doesn't require authenticating!). ... View more
Labels:
  • Labels:
  • Account Status & Verification
  • Login and Password
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!