I tried to enter my landline number, and the box turned red and said "invalid number", no other option. I called PayPal twice yesterday, and confirmed who I am, even noting that they already had my landline number which they confirmed, neither time was helpful. The second time, after giving me a lot of instructions on how to delete my browsing history, they said they would call me back in "30 minutes to see if I had solved the problem". They never called back, and even after following their instructions, I still cannot access my account. I will continue to call-- and wait due to" large volume of calls"- today. I think their "large volume of calls " are unsatisfied customers who cannot access their accounts
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