I sent payment to a seller. I found out it’s a scam. The money was sent to him but it in status on hold (PayPal is temp keeping the transaction). I opened an dispute ticket, and asked for a refund. The seller agreed for a refund but he says the he want to refund but the money is still on hold and I should close the case. I don’t want to close the case as it’s not really closed as he never refunded. He says that I should close so he can get the money that is on hold and refund once received the money. What should I do?
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