I sent back an item that the seller agreed to give me a full refund for as soon as they had my tracking info. I sent the tracking info from Fed Ex to PayPal and the dealer. PayPal closed my dispute and said I hadn't submitted it to them after receiving an email from PayPal that they had forwarded my tracking info to the seller! The item was being returned to China and it was a two-step process, so there was a second tracking number, which I also sent to PayPal. It took several weeks to get there, but once it arrived at its final destination, I alerted PayPal. I also wrote them several times that it was on its way and not to close my dispute. I haven't gotten any response from them on this issue and am very frustrated by their inaction.
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